Privacy Policy
1. Introduction
Select Property Consultant (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our real estate services.
We value your trust and are dedicated to handling your personal information with care, transparency, and in compliance with applicable privacy laws and regulations.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following personal information when you interact with us:
Contact Information: Full name, email address, phone number, and mailing address
Property Preferences: Your property requirements, budget, preferred locations, and property type interests
Communication Records: Records of your communications with us, including emails, phone calls, and messages
Identification Documents: When required for property transactions, we may collect identification documents as per legal requirements
Payment Information: Financial information required for property transactions and payments
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
Device Information: IP address, browser type, operating system, and device type
Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
Location Data: Approximate location based on your IP address
Cookies: Small data files stored on your device to enhance your browsing experience
3. How We Use Your Information
3.1 Service Delivery
To provide and manage our real estate services
To process property inquiries and show you relevant properties
To facilitate property transactions and documentation
To schedule site visits and consultations
To communicate with you about your property requirements
3.2 Communication
To respond to your inquiries and provide customer support
To send you property updates, new project listings, and market information
To share promotional materials and special offers (with your consent)
To notify you about changes to our services or policies
3.3 Business Operations
To improve our services and website experience
To analyze usage patterns and preferences
To detect and prevent fraud or security issues
To comply with legal obligations and regulatory requirements
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
Contractual Necessity: To fulfill our obligations and provide services you have requested
Legitimate Interests: To improve our services, communicate effectively, and maintain business operations
Consent: Where you have provided explicit consent for specific purposes
Legal Compliance: To comply with applicable laws, regulations, and legal obligations
5. Information Sharing and Disclosure
5.1 Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in:
Property marketing and advertising
Website hosting and maintenance
Data analytics and performance monitoring
Document processing and legal compliance
Payment processing and financial services
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
5.2 Legal Requirements
We may disclose your information if required to:
Comply with legal obligations or court orders
Protect our rights, property, or safety
Enforce our terms and conditions
Respond to lawful requests from government authorities
5.3 Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity, subject to the same privacy commitments.
6. Data Security
6.1 Security Measures
We implement appropriate technical and organizational measures, including:
Secure servers and encrypted data transmission
Access controls and authentication protocols
Regular security assessments and updates
Employee training on data protection and privacy
Restricted access to personal information
6.2 Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6.3 No Guarantee
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but remain committed to maintaining strong security practices.
7. Your Rights
7.1 Access and Correction
You may request access to the personal information we hold about you and ask for corrections if any information is inaccurate or incomplete.
7.2 Deletion
You may request deletion of your personal information, subject to legal obligations requiring retention.
7.3 Objection and Restriction
You may object to the processing of your personal information or request restrictions on how we use it.
7.4 Data Portability
You may request your personal information in a structured and commonly used format.
7.5 Withdraw Consent
Where processing is based on consent, you may withdraw your consent at any time.
7.6 Opt-Out
You may opt out of marketing communications and promotional materials at any time.
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the Contact Us section below.
8. Cookies
8.1 What Are Cookies?
Cookies are small text files stored on your device that help improve your browsing experience.
8.2 Types of Cookies We Use
Essential Cookies
Analytical Cookies
Preference Cookies
Marketing Cookies
8.3 Managing Cookies
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites, including social media platforms and partner websites. We encourage users to review the privacy policies of any external websites they visit.
10. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
11. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence. Appropriate safeguards are maintained to protect your information.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will become effective immediately upon publication on this page.
13. Contact Us
Select Property Consultant
Address:
Shop No. 05, Lower Ground Enclave Tower, Main Zarmain Avenue, Zamar Valley, Islamabad
Phone:
0309-5553000
Email:
selectpropertyisb@gmail.com
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Holiday
14. Complaints
If you are not satisfied with how we handle your personal information, you may lodge a complaint with the relevant data protection authority in your jurisdiction.
15. Acceptance of This Privacy Policy
By using our website, contacting us, or using our services, you acknowledge and accept the terms outlined in this Privacy Policy.